The Post Office is providing clients the choice of sending packages utilizing DPD and Evri.
For the primary time in its 360-year historical past, the brand new service will enable clients to decide on their parcel carriers over-the-counter in branches, along with present providers like Royal Mail.
It will start in chosen branches in time for the height Christmas supply season.
It comes after an Ofcom investigation into Royal Mail final 12 months, after it failed to fulfill supply targets throughout 2021-22.
At the time, the operator stated it was “disappointed” with its efficiency, apologising to clients who had been affected.
Although Royal Mail and the Post Office are separate firms, the 2 have a long-term settlement, with the previous delivering letters and parcels and the latter providing postal providers.
It means delays or disruptions at both, can instantly have an effect on the opposite.
Disruptions at Royal Mail continued into 2022-23, after it stated the interval was “one of the most challenging in our history”.
It stated its providers had been impacted by strikes and “high levels” of workers absence.
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An estimated 15.7 million folks within the UK skilled postal delays within the month of May, in keeping with analysis by the charity, Citizens Advice.
Neill O’Sullivan, managing director of parcels and mails at Post Office, stated the selection of parcel carriers in shops will “meet changing customer preferences and the increasingly competitive market”.
“Our goal is to deliver unparalleled access to parcel services, addressing the needs of businesses and retail customers, both now and in the future,” he stated.
In 2021, the Post Office started to supply Click and Collect providers for each DPD and Amazon parcels, a response to the “rapid rise of online shopping”.
Source: information.sky.com”