O2 have apologised after their Priority ticket web site providing prospects early entry to Peter Kay tickets crashed as a result of “extraordinary demand”.
The rush for tickets adopted the announcement that the comic can be returning to the stage after years away from the highlight.
London’s O2 Arena introduced that the 49-year-old Phoenix Night’s star would grow to be the primary artist on this planet to carry out a month-to-month residency there, as a part of his first tour in 12 years.
The cell phone firm shared information of their precedence tickets on social media on the weekend, writing: “Peter Kay is back on tour. This is not a drill.”
However, messages on Twitter on Thursday pleaded with prospects to be affected person after the location crashed, leaving prospects unable to use for tickets.
O2 wrote: “We’re seeing extraordinary demand for Peter Kay. We know customers are struggling to get on to our Priority website and app before 10am, we’re working on it. Please be patient, thank you.”
Later, calling the demand “unprecedented”, O2 advised prospects: “This is by far the highest demand we’ve ever seen for Priority Tickets in 15 years”. Beyonce was the earlier hottest performer by means of O2’s Priority ticket scheme.
Fans of the star shared their irritation at being unable to entry tickets, posting memes, footage and feedback on social media.
One fan wrote: “Would have better luck breaking into Peter Kay’s house, holding him hostage and demanding a private stand-up gig than getting tickets through O2 this morning”.
While one other added: “Wish they would have given priority to people who originally had tickets for the cancelled Peter Kay tour. The struggle is real.”
Others shared the holding message and picture that got here up on their display when making an attempt to register for tickets.
Kay’s final deliberate 14-month tour was cancelled at brief discover in 2017 as a result of “unforeseen family circumstances”
Despite the general public outcry, the cell phone firm insisted that tickets had been being bought, writing in a Twitter replace: “We are seeing lots of Priority Tickets being sold for Peter Kay to O2 and Virgin Media customers right across the UK”.
While Kay had made some extent of retaining his ticket costs low amid the cost-of-living disaster – promoting them on the identical worth as his 2010 tour and ranging from £35 – tickets for a few of his reveals have already appeared on resale websites at inflated costs – additional infuriating followers.
Kay will carry out a present a month on the O2 from December 2022 to November 2023, in addition to dates in cities together with Liverpool, Dublin, Nottingham and Newcastle.
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The area gigs will make up Kay’s first reside tour since 2010, when he broke the Guinness World Record for the biggest-selling run of all time, performing to greater than 1.2 million folks.
Tickets go on normal sale from 12 November.
Sky News has contacted O2 and representatives for Peter Kay for remark.
Source: information.sky.com”