A mass mobile outage throughout the United States contributed to “many” 911 facilities in Massachusetts getting flooded with calls from folks making an attempt to see if the emergency system labored, the Massachusetts State Police mentioned Thursday morning.
Major mobile suppliers had been reporting points, together with AT&T, Cricket Wireless, Verizon, T-Mobile, and others, in line with information from Downdetector, which tracks service. AT&T alone had greater than 74,000 studies of outages from prospects with points beginning round 3:30 a.m., the information confirmed.
“Some of our customers are experiencing wireless service interruptions this morning. We are working urgently to restore service to them. We encourage the use of Wi-Fi calling until service is restored,” the telephone provider mentioned in an announcement.
Massachusetts state police mentioned facilities had been “getting flooded” with telephone calls from folks making an attempt to see if 911 service labored from their cellular phone.
“Please do not do this. If you can successfully place a non-emergency call to another number via your cell service then your 911 service will also work,” the state police mentioned in an announcement simply after 9 a.m.
The state police mentioned they had been involved with AT&T and had been “monitoring the outage situation involving some commercial cellular carriers.”
“Some carriers have coverage, but if you need to call 911 and cannot do so, use a landline if possible until situation is resolved,” the state police mentioned.
Cricket Wireless had extra 12,700 studies of outages from prospects simply after 9:15 a.m., in line with Downdetector. T-Mobile had simply over 1,800 after 9:15 a.m.
But T-Mobile mentioned it was not experiencing an outage.
“Our network is operating normally. Down Detector is likely reflecting challenges our customers were having attempting to connect to users on other networks,” the corporate mentioned in a motive.
Materials from the Associated Press had been used on this report.
Source: www.bostonherald.com”