Bajaj Allianz Life has appointed Rajesh Krishnan as its new chief – operations and buyer expertise. In the brand new position, he will probably be answerable for enabling the model construct on its buyer obsession journey by way of numerous strategic interventions and initiatives at the back and front finish that may proceed to strengthen the corporate’s enterprise efficiency.
Customer centricity is on the core of our organisation’s transformation journey, and we now have Krishnan on board to proceed to strengthen each side of our promise to the client and all stakeholders, Tarun Chugh, MD and CEO, Bajaj Allianz Life, stated. “His rich experience will help us drive enhanced synergies to achieve deeper stakeholder engagement, through best-in-class processes built to deliver safe, secure and seamless experiences across the board,” he added.
Krishnan is a seasoned BFSI specialist with over 25 years of expertise in management roles. In his earlier roles, he spearheaded a number of key tasks to make sure final mile supply of buyer delight, and achievement of enterprise objectives. He has labored throughout manufacturers reminiscent of ICICI Prudential Life, HDFC Bank, ICICI Bank, Thomas Cook, amongst others. Prior to Bajaj Allianz Life, Krishnan was the chief – customer support and operations at Pramerica Life.
“The teams are focused to ensure we set new and higher benchmarks in the industry on customer experience. I look forward to an enriching experience with an organisation and its people who are focused on delivering excellence at every step,” Krishnan acknowledged.
Bajaj Allianz Life is a non-public life insurance coverage firm in India. The firm is a partnership between Bajaj Finserv Limited and Allianz SE. Commencing its operations in 2001, Bajaj Allianz Life claims to serve prospects by way of its 509 branches, greater than 96,000 brokers (as on March 31, 2022), and a set of trusted companions and by way of its on-line gross sales channel.
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Source: www.financialexpress.com”