MG Motor India on Monday stated it has crossed the 100,000 cumulative gross sales milestones within the nation for the reason that launch of its first car almost three years in the past. “This marks a new milestone in the brand’s journey centred on constant innovation, experiential customer service, and a dedication to sustainability and community,” the carmaker stated in an announcement.
Gaurav Gupta, chief business officer, MG Motor India, advised FE that from introducing new applied sciences to empowering girls, the carmaker has made a distinction past simply promoting automobiles. “While we introduced India’s first internet SUV (the Hector), India’s first electric internet SUV (the ZS EV), India’s first semi-autonomous premium SUV (the Gloster) and the country’s first SUV with a personal AI assistant and semi-autonomous technology (the Astor) — we have also been facilitating the creation of a more equal and diverse society, by successfully integrating 37% of women employees into the workforce, including the factory, and the aim is to achieve 50% women workforce by December 2023,” he stated.
Over its three-year journey, the carmaker has been rising the ranks in customer support. It was ranked no 1 in JD Power 2021’s India Sales Satisfaction Study (SSI) and India Customer Service Index Study (CSI).
“We have also created a positive experience and environment for our dealers and employees,” Gupta stated. “MG Motor India secured the second position among four-wheeler mass-market vehicles in dealer satisfaction as per the Federation of Automobile Dealers Associations (FADA), and got recently certified as a Great Place to Work.”
Going ahead, MG Motor will strengthen its concentrate on automotive know-how. “We have solidified the concept of Car-as-a-Platform (CaaP), making cars smarter and safer, and are moving swiftly towards the vision of CASE (connected, autonomous, shared and electric) mobility in India,” Gupta stated.
Source: www.financialexpress.com”