A well being board has apologised to a household after a hospital mix-up in South Wales led to the unsuitable particular person being cremated.
Relatives held a funeral service round three weeks in the past after being given the physique of a unique particular person, who will not be believed to have any surviving relations.
The household then held a second service for his or her beloved one, who has not been named, after the error on the morgue on the Grange University Hospital in Cwmbran was found, based on the South Wales Argus.
Hospital bosses have mentioned they’re “deeply sorry” for what they described as an “isolated incident” and an “exceptional case”.
An inside investigation has been launched into the circumstances that noticed the unsuitable physique given to the household earlier than being cremated at Sirhowy Valley Crematorium in Blackwood.
A spokesperson for the Aneurin Bevan University Health Board instructed Sky News: “We are utterly heartbroken about what has happened to the family, and we take responsibility for this isolated incident.
“Words can’t categorical how sorry we’re. We have met with the household to completely inform them about this example and to supply them as a lot help as they want.
“We would also like to reassure the public that this is an exceptional case. We identified this mistake through our own processes and after an initial review we are confident that this is down to human error in an isolated case.
“However, we’re persevering with to research the circumstances surrounding this incident and we are going to hold relations totally up to date all through our investigation.
“No words we can say, or actions we can take, can put this right. We are deeply sorry, and our thoughts and full support remain with the family.
“To the present information of the Health Board, there aren’t any recognized household of the opposite affected person.”
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A spokesperson for the crematorium, which is a part of Westerleigh Group, instructed the Argus: “We pride ourselves on providing exceptional care and support to all families we serve and as such we treat their right to privacy incredibly seriously.
“We don’t have permission to supply any feedback with out the consent of households.”
Source: information.sky.com”