A Network Rail supervisor has resigned after hundreds of passengers had been caught on chilly, darkish trains for hours in west London.
Michelle Handforth, managing director for the Wales & Western area from Paddington, introduced she was stepping down however will proceed engaged on “specific projects” till a everlasting successor is appointed.
She joined Network Rail in August 2020 and earned a wage of £330,000 whereas commuting from Aberdeen.
Around seven Great Western Railway, Heathrow Express and Elizabeth line companies had been affected after a practice hit an obstruction outdoors London Paddington, damaging high-voltage overhead energy strains on 7 December.
Some passengers reported being caught for greater than three hours with out entry to bogs and with no data from operators.
Singer James Blunt and TV presenter Rachel Riley had been amongst these affected by the disruption.
Blunt posted on X: “Been stuck somewhere outside Paddington for close to 4 hours now. Out of peanuts and wine”, whereas Riley wrote: “Nearly 4 hours after we got on, we’re getting off the Elizabeth line, woohoo!”
Stranded passengers on social media described individuals on their trains “getting agitated” and “kicking doors”.
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In a letter to Network Rail workers, Ms Handforth stated: “It’s been a real privilege to work with you all through the highs and lows of the past couple of years, and while this decision is a real wrench to me, I believe it is the right one for me, my family and the business.
“It has been such an honour to guide this area since becoming a member of the enterprise in August 2020. Over that point we’ve got confronted an unbelievable vary of challenges, however your assist, friendship and good humour has been constant all through.
“I am extremely proud of the achievements we have made together and while times feel tough right now, I know that a bright future for Wales and Western lies ahead.”
Source: information.sky.com”