The company wants to improve service and support for Indian customers through the Xiaomi Service+ app. This app is a 24-hour customer service facility provided by Xiaomi.
Xiaomi Service+: There is good news for the customers of the smartphone maker Xiaomi. The company on Thursday launched its Xiaomi Service+ app for Indian customers. The company aims to improve service and support for Indian customers through this app. Through this app, Indian customers can get their phones repaired and can also get help on live chat.
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Will get these facilities
Apart from live chat with agents, the app will also feature AI chatbots. Customers can book installation and demos for devices apart from making repair requests through this app. This app is available on Google Play. This app will work with the company’s service center in India. Announcing the launch of Xiaomi Service+ app on Twitter, the company has said that it is like a one stop solution for customers and customers can take advantage of this service 24 hours a day.
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Launched keeping in mind the growing need of service at home
Muralikrishnan B, Chief Operating Officer, Xiaomi India said, “The launch of the Xiaomi Service+ app demonstrates our commitment to provide after-sales service to our customers with speed. Keeping in mind the growing need for at-home service, Xiaomi Service+ aims to address every customer’s problem with just a few clicks from the comfort of their homes.”
(Article: Subham Mitra)
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