It has just been started in Lucknow on a trial basis and after that this facility will be made available in other cities of the country. Nandini Maheshwari, Senior Director (Business Development), APAC, Uber, said, “We want to make traveling with Uber as easy as possible for Indians. For this, we need to connect with them on the most used platforms. Is.”
WhatsApp users will be able to book an Uber ride in three easy ways. They have to message Uber’s business account number. You’ll then need to scan a QR code or click a link to open an Uber WhatsApp chat. In the chat, users will be asked for pickup and drop off locations. Users will get instant fare and estimated arrival time of cabs. In this, users will get safety features and insurance protection like booking trips through the Uber app.
On booking, information about the driver and the number of the cab will also be given. Users will be able to see the driver’s location and talk to him using an unrecognized number. However, there will be no change in the experience for drivers on Uber’s platform with rides booked through WhatsApp.
Abhijit Bose, India Head, WhatsApp, said, “The Uber experience for users on WhatsApp will be great and will give Uber a new category of users in the country.” This option to book a ride through WhatsApp will be available only in the English language for now. It will soon be given in other Indian languages as well. This service will be available to new and existing users registered with Uber with only one phone number.
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