According to the details on DownDetector, this problem came to light around 11 am. Hundreds of users struggling with the problem put forward their complaint through Twitter. From what users reported, it seems that Airtel broadband as well as mobile networks were affected. Some users said that they are not able to use the Airtel app as well.
In a statement to Gadgets 360, a company spokesperson said that our internet services were disrupted for about 5 minutes this morning due to a technical glitch. This was acted upon immediately and within the next 10 minutes the network was completely back to normal. We are deeply sorry for the inconvenience caused to our customers.
By the way, the problem of outage on the very next day of a big launch has disappointed the users. The company on Thursday launched Airtel Xstream Premium over-the-top (OTT) streaming service in India. The new OTT service is claimed to provide content access through 15 Indian and global OTT platforms, including SonyLIV, Eros Now, Shorts TV, etc. Regarding this integration, it has also been said that it will provide access to more than 10,000 movies and TV shows on a single platform. In addition, Airtel says that it has brought a single app, single subscription and single sign-in experience for Xstream Premium users. Airtel’s new OTT content can be viewed on smartphones, tablets and laptops via the Xstream set-top box.
The video streaming service costs Rs 149 per month and Rs 1,499 annually. More than 10,500 movies and TV shows from SonyLIV, Lionsgate Play, Eros Now, ManoramaMax, Hoichoi, Ultra, Epic On, ShortsTV, KLIKK, Divo, Dollywood Play, Namma Flix, Docubay, ShemarooMe and Hungama Play can be seen on this platform .
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