Harvard Pilgrim Health Care is constant to take care of the fallout from a cyberattack that has sparked a “significant impact” to members and suppliers, the native well being care large mentioned Wednesday.
Point32Health, the mum or dad group of Harvard Pilgrim Health Care and Tufts Health Plan, on April 17 recognized a cybersecurity ransomware incident that has affected Harvard Pilgrim Health Care programs.
Nine days later, the Canton-based firm was nonetheless coping with the aftermath of the cyberattack.
“The ransomware incident impacting Harvard Pilgrim Health Care systems, which we identified on April 17, remains an active incident,” Point32Health mentioned in an announcement. “Out of an abundance of caution, we proactively took access to nearly all of Harvard Pilgrim Health Care systems offline.”
“We recognize the significant impact this is having on our members, providers, customers and vendors,” Point32Health added. “We continue to do everything we can to assist and support them until our systems are back online.”
The mum or dad group of Harvard Pilgrim Health Care notified legislation enforcement and employed a third-party cybersecurity agency to analyze the basis reason behind the ransomware incident.
“Our top priority is to ensure our members continue to have access to care,” Point32Health mentioned. “We are working diligently to restore the impacted systems as quickly and as safely as possible.”
Tufts Health Plan, Tufts Medicare Preferred and Tufts Health Public Plans programs weren’t affected.
The firm has taken a number of steps within the wake of the cyberattack, together with organising a customer support telephone line for impacted Harvard Pilgrim Health Care members who’ve pressing medical wants (800-260-0574).
“While we work diligently to restore affected systems as quickly and as safely as possible, our team is working around the clock to ensure Harvard Pilgrim Health Care members receive the services they need,” Point32Health mentioned.
“We take the privacy and security of the data entrusted to us seriously,” the corporate added. “If during our investigation we determine any individuals’ sensitive information is involved in this incident, we will notify them according to applicable law.”
Source: www.bostonherald.com”