Radio persona Dave Ramsey, who is known for his candid monetary recommendation, put automotive service firm Valvoline on blast in his newest episode of his podcast “The Ramsey Show.”
A caller named Mark requested for Ramsey’s recommendation on a state of affairs the place his fiancé obtained an oil change from Valvoline, and afterward, her automotive engine blew up from what one other native automotive store described as a scarcity of oil.
Mark’s fiancé obtained an oil change, and afterward her automotive’s engine blew up from lack of oil. He referred to as in to The Ramsey Show for recommendation. pic.twitter.com/s3QspS6r4Y
— Dave Ramsey (@DaveRamsey) November 6, 2023
Mark and his fiancé referred to as their insurance coverage firm to file a declare to cowl the $10,000 engine that her automotive now wanted and was advised that it was denied as a result of a scarcity of upkeep. Both contacted Valvoline, and the corporate allegedly advised the couple that it did the whole lot proper and put oil within the automotive.
“You have a legal problem,” Ramsey advised the caller. “Valvoline has to decide if they want to spend $25,000 in legal fees because you’re going after their throat or if they just want to fix the car, which is what they should do. And the way that they decide that is; you sue their butt.”
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The caller then alleged that Valvoline advised him and his fiancé that there’s video of oil being put within the automotive at their store. “Then where’d it go?” Ramsey responded. “Did you use the disappearing oil?”
Ramsey then suggested the caller to look into getting a “mean and angry” lawyer, claiming that companies cave when prospects problem them and rent a lawyer to threaten to place a lawsuit on the desk.
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