It was like a domino impact and never in a great way.
Southwest Airlines seems to have been at fault with one other technical snafu. The airline’s drawback spilled over to different main airways and brought about large delays at Austin-Bergstrom International Airport on Friday.
Many individuals wound up lacking their flights, and different airways have been inundated with individuals attempting to rebook their flights.
Dan Landson, a Southwest spokesperson, mentioned a number of components led to the delays however an airport spokesperson mentioned an issue at Southwest’s ticket counter was the foundation trigger.
“It was like getting on a ride at Disney World,” one passenger mentioned of the prolonged crowds and the wait.
One man mentioned he waited for nearly two hours on the TSA PreCheck line, which is meant to expedite the safety course of for individuals who have enrolled in this system. Other airways in addition to Southwest have been overrun with individuals attempting to alter their tickets. For those that did miss their flights because of the authentic ticketing drawback, it stays tenuous to see if they’re eligible for a refund.
Many individuals took to Twitter and different types of social media to complain.
“Major let down this morning…many, many passengers missed their flights including my family after getting to the airport with plenty of time,” one Twitter consumer wrote. “The lack of baggage X-ray/screening machines and lack of staff is a major problem.”
The airport’s Twitter account responded to many passengers and gave them this tackle to make use of for additional questions: [email protected].
An airport spokesman confirmed that the Austin Airport did have a breakdown within the baggage dealing with system and that the issues weren’t all of the fault of Southwest Airlines.
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Source: www.travelpulse.com”