US motorized vehicle security regulators have opened an investigation right into a Tesla mannequin after getting two complaints that the steering wheels can come off whereas being pushed.
The National Highway Traffic Safety Administration (NHTSA) says the probe will look into Tesla’s Model Y SUV after the automobiles have been delivered to clients in each circumstances with a lacking bolt that holds the wheel to the steering column.
In one criticism, an proprietor stated he was driving along with his household on a significant freeway in New Jersey when the steering wheel out of the blue got here off – 5 days after the automobile was purchased.
Prerak Patel stated: “It was horrible experience, I was driving back from mall with family and in middle of freeway steering wheel fell off.”
He added that there have been no automobiles behind him and no accidents, and he was capable of pull over towards the central reservation.
At first, a Tesla service centre gave Mr Patel an estimate of $103.96 to restore the issue. The service centre apologised in what seem like textual content messages posted on Twitter.
Tesla, which has disbanded its media relations division, has been contacted for remark.
When Mr Patel wrote that he had misplaced religion in Tesla and requested for a refund, the service centre eliminated the cost and wrote that Tesla does not have a returns coverage, however he may contact the gross sales and supply workforce.
Mr Patel stated he was later given the choice of protecting the automotive or getting it changed with a brand new one, which he selected to do.
The National Highway Traffic Safety Administration says the investigation covers an estimated 120,000 automobiles from the 2023 mannequin 12 months.
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It comes as US security regulators stated on Wednesday {that a} Tesla that crashed into a fireplace truck in California final month killing the motive force and injuring a passenger, in addition to 4 firefighters, is suspected of working on one of many firm’s automated driving techniques.
The newest NHTSA investigation provides to an extended string of issues that Tesla is having with the US highway security company.
In the previous three years it has opened investigations into Tesla’s ‘autopilot’ driver-assist system crashing into parked emergency automobiles, and issues with suspension techniques.
At least 14 Teslas have crashed into emergency automobiles whereas utilizing the autopilot system.
Source: information.sky.com”