Uber for Business and JetBlue introduced a brand new partnership designed to learn airline passengers impacted by qualifying journey disruptions.
As a part of the deal, JetBlue would supply complimentary Uber vouchers to its passengers who expertise a certified flight delay or cancellation, with this system at the moment out there throughout the United States in each metropolis the place the provider operates.
Uber and JetBlue additionally revealed plans to broaden the service internationally, starting with main airports in Paris, London, and Amsterdam.
“We always work to give our customers a great onboard experience and get them to their destination safely and on time,” JetBlue President and COO Joanna Geraghty mentioned. “Sometimes travel doesn’t go as planned, and flights can get delayed or cancelled.”
“In those cases, when the disruption is due to something in our control, our partnership with Uber for Business will make options for our customers more seamless,” Geraghty continued.
For passengers to qualify for the service, a delay or cancellation should be inside JetBlue’s management and meet the next standards:
— If a JetBlue flight is delayed three hours or extra from scheduled departure time and the delay is because of a Controllable Irregularity which leads to the shopper not being accommodated till the next day, JetBlue will supply floor transportation from the airport to/from an area airport space resort.
— If JetBlue cancels a flight resulting from a Controllable Irregularity, and it leads to the shopper not being accommodated till the next day, JetBlue will supply floor transportation from the airport to/from an area airport space resort.
JetBlue selected to companion with Uber for Business as round 170,000 organizations belief the corporate’s platforms to enhance operations and customer support options.
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Source: www.bostonherald.com”