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Upgrading with technology has its advantages but sometimes it can also get you in trouble. Many Tesla car owners found themselves in a difficult situation when the Tesla app was down for hours. This is because many users rely on the Tesla app to gain keyless access to their cars. However, when the Tesla app suffered an outage for several hours, app owners had to wait outside their cars and wait for the app to start working again.
Electrek was the first to report the issue after receiving several complaints from users in Canada and the United States. The Tesla App is a must-have tool for all Tesla car owners. The app is not only used as a car key, but a lot of car controls can be accessed through the app. A Tesla car owner in Seoul tweeted to Elon Musk about the Tesla app not working, to which the CEO replied that he was getting the app tested.
Should be coming back online now. Looks like we may have accidentally increased verbosity of network traffic.
Apologies, we will take measures to ensure this doesn’t happen again.
— Elon Musk (@elonmusk) November 20, 2021
It is reported that the Tesla app was given a new update by Tesla to its mobile app earlier this week. The app has added new features for the owners. It is not clear whether the server was down due to the new update. Acknowledging the issue, Musk said, “Get back online now. It seems that we have increased the verbosity of the network traffic by mistake. Sorry, we’ll take measures to make sure this doesn’t happen again.”
Tesla model numbers Model 3/Y, Model S/ were reportedly more affected in the Tesla app outage.
This is not the first time that the Tesla app has suffered an outage, back in September 2020, Tesla suffered a complete outage for several hours in both its customer-facing servers and internal systems.
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