The head of Royal Mail has acknowledged coverage breaches in monitoring postal employees’ supply velocity.
The Royal Mail chief govt, Simon Thompson, reappeared earlier than the Business, Energy and Industrial Strategy (BEIS) committee after being requested to make clear statements.
Images proven on the committee on Wednesday confirmed a bar chart evaluating particular person postal employees’ cease occasions whereas delivering and a map with yellow dots that show postal employees’ dwell time.
Mr Thompson mentioned the information was not used for efficiency administration and isn’t out there in actual time. The data used to make sure workloads are “balanced and even” with a purpose to be truthful.
MPs on the committee mentioned they had been despatched tons of of complaints and proof, that known as into query solutions given by Mr Thompson.
During his final look, he denied data of expertise monitoring worker deliveries. There had been allegations that workers had been disciplined based mostly on the information.
Mr Thompson informed MPs he was “not aware of technology we have in place that tells people to work more quickly. I am not aware of that at all”.
He additionally denied that it’s Royal Mail coverage to prioritise parcels over letters, one thing that might breach guidelines.
But the chair of the committee Darren Jones mentioned: “Contrary to your evidence, we have been told that managers in many delivery offices are advising Royal Mail delivery workers that parcels are still to be prioritised.”
Staff at Royal Mail – represented by the Communication Workers Union (CWU) – had engaged in 18 days of strike motion throughout the second half of 2022 over pay, jobs and situations, together with on key procuring days over the Black Friday gross sales interval in December.
That union revealed a recent mandate for industrial motion final week.
Source: information.sky.com”