British travellers have been left struggling to board flights after the NHS COVID cross turned unavailable.
Users attempting to entry proof of their vaccination standing through the NHS App and web site discovered that the service was inaccessible on Thursday.
“We are sorry the NHS COVID pass is currently unavailable. At this time there is no alternative route for accessing this information via the NHS App or online,” an error message learn.
“If you have already downloaded the information, then your access should not be affected.”
On social media, a number of travellers mentioned that they had been unable to examine in at airports as a result of they have been unable to show their vaccination standing.
The requirement for folks to point out the NHS COVID cross to go to indoor and out of doors occasions and venues within the UK was scrapped earlier this 12 months.
But, it’s nonetheless used as a means for folks to point out their vaccination standing when travelling overseas to sure nations, akin to Spain.
‘I’ve obtained a flight at 6am’
Jon May is ready to fly to Valencia from Bristol at 6am on Friday for a piece convention – however when he tried to obtain his proof of vaccination, he discovered that it was down.
The 32-year-old mentioned: “I’ve had all three jabs, and I went to the NHS App… and it said ‘service unavailable’. I was like, ‘what do you mean, service unavailable? I’ve got a flight at 6am’.”
Mr May, who works in advertising, mentioned he doesn’t have every other documentation to show he is been vaccinated and he is nervous he shall be detained on the Spanish border.
“If it doesn’t work, I’m hoping they just go with it… I have had all my vaccinations, I just can’t get the certification,” he mentioned
“If they said it will be back up in six hours, or 12 hours, that would be fine – but I just don’t know what’s next… I might get to Spain and be deported from Spain, and that would be really embarrassing.”
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Fi Bartlett, from Bournemouth, is because of be travelling to Malaga on Saturday however was unable to finish her on-line check-in for her flight with out proof of vaccination.
The 24-year-old mentioned: “We may be okay… if it’s still down, I’m not sure what we’ll do – probably show up to the airport with our vaccine paper things we got when we were jabbed and hope for the best.”
NHS Digital mentioned it was conscious of the problems and is “urgently” investigating the matter, including that it’ll “provide an update as soon as possible”.
“We apologise for any issues this may cause and appreciate your patience as we work to resolve it,” it mentioned on Twitter.
Source: information.sky.com”