After the question raised on privacy, WhatsApp started features like View once and Default Disappearing Mode which has multiple duration operation.
Messenger app WhatsApp has been surrounded by many difficulties this year. The app has been at the center of many controversies, from the shifting of a large number of its users to another platform and facing litigation in the courts. It has been constantly surrounded by the issue of privacy. However, during this time it also made some changes in its features and service, guaranteeing users to maintain privacy and transparency. The app also started some such service, which also got its appreciation.
WhatsApp initiative against Covid-19
During the peak of COVID-19, many state governments and the Center started dedicated helplines on WhatsApp, where users could access resources for prevention and treatment of this infection. Even appointments could be booked for vaccination. The Central Government itself launched the MyGov Corona Help Desk on WhatsApp. This year, the feature of downloading the vaccination certificate was also added to it.
Privacy and User Experience
After the question raised on privacy, WhatsApp started features like View once and Default Disappearing Mode which has multiple duration operation. This gave users additional privacy. Apart from this, reporting of users was also made possible through individual messaging. WhatsApp says that it has launched features such as desktop calling, joinable group calls, cross platform migration, Archive 2.0, Media Web Editor and new status stickers.
WhatsApp Payment Update
There have been many updates in WhatsApp Payments, such as payment shortcuts were introduced on many platforms. It is available on both Android and iOS. Sticker and cashback features were launched in Pay Mode. The camera icon on WhatsApp can scan QR codes for store and vendor payments.
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WhatsApp Business
WhatsApp has tied up with Uber. Bharat Petroleum has launched Urja Chatbot on WhatsApp. Indian Oil Corporation has also launched the WhatsApp API platform for gas booking, booking status check and loyalty points updates.
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