The WhatsApp chatbot has been created by Infobip and Day Technology, while the helpline has been prepared by some volunteers.
Covid 19 Helpline
Gurugram District Administration has partnered with WhatsApp. This partnership is about the COVID 19 helpline which you will find in the chat app. With the help of the helpline, any citizen can be helped during the corona period. Its helpline is named Disi Gurugram COVID Helpline. It will work with the help of chatbots on WhatsApp. This means that, WhatsApp users can get information related to Corona from just one chat.
WhatsApp’s chatbot takes information directly from the official source with the help of WhatsApp Business API. That is, during the emergency, if a person wants any information related to the corona, then he can take it immediately. With the help of this, you can get information about hospital beds, care centers, RT-PCR centers. Users can also register themselves as COVID patients on the portal here.
The WhatsApp chatbot has been created by Infobip and Day Technology, while the helpline has been prepared by some volunteers. There are also private sector companies and many more departments under the Gurugram District Administration.
How to use helpline
Whoever wants to use DC Gurugram COVID Helpline on WhatsApp will have to add +91 9643277788 to their contacts. Once the contact is reflected in the app, users can start chatting with the chatbot by typing Hi directly. After sending the message, the chatbot will send you a hello. After this, you can increase the further process by choosing the given option. This helpline is available in Hindi and English. At the same time, it is free for every user.
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