According to outage tracking website Down Detector, these websites were stalled for some time due to a fault in the DNS ie Domain Name System (DNS).
Internet outage (symbol)
Thousands of websites around the world including Amazon, Zomato and Paytm were stalled on Thursday. On OTT platforms like Sony liv, Hotstar, users also faced many problems including not being able to access favorite content.
Websites of most companies either have very low speed, or they have stopped working. There were also complaints about non-payment from sites like Paytm. Apart from these companies, they also include many banks, tech companies and airlines.
What was the reason given?
According to outage tracking website Down Detector, these websites were stalled for some time due to a fault in the DNS ie Domain Name System (DNS). However, their operation was claimed to have been cured. The websites of these companies were not able to load due to internet outage.
The system was reporting an error in the domain name system service. Cloud service provider company Akamai Technologies (AKAM.O) said to fix the problems coming in Edge DNS service. On Thursday night at 10:17 pm, the company tweeted and informed that the issue has been resolved.
We have implemented a fix for this issue, and based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
— Akamai Technologies (@Akamai) July 22, 2021
What causes internet outage problem?
There are many reasons given behind the problem of internet outage. Despite having such a big team with a big company like Google, its service stops. According to the report of netblazr and fastmetric website, there are many reasons including network congestion, cable disturbance, speed fluctuation, due to which the problem of internet outage occurs. Let us have a look at some of the main reasons:
1. Network Congestion:
This is the most common problem of internet outage. Network congestion occurs when many people in a certain area are trying to access the network at the same time. For example, imagine what would happen if millions of vehicles were passing through a certain place on a highway at the same time? In case of network congestion, the circuit quality may deteriorate. The more common cause of outages this is, the easier it is to avoid or resolve this situation. Such problems are common due to congestion in college libraries, labs, public wireless networks.
2. A failed link to service provider:
This can also be the cause of network outage problem. This condition occurs when the link between your device and the server is interrupted and cannot connect. Many times the link of your service provider fails due to storm, storm, due to animals breaking the cable. Such problems are common due to cable disturbance.
3. Speed fluctuation from Internet provider:
Outage or internet down may also occur due to fluctuations in the speed of internet provided by your service provider. Sometimes your line of service provider is not as optimized as they should be. For example, if you have taken a connection of 500 Mbps as per your requirement, but you are getting the speed less than 50 Mbps, then there is a definite interruption in the service due to not getting the work for which you wanted the faster speed. A sudden increase in speed and a sudden incident can also be the reason for the outage.
4. Equipment failure:
Failure of the service provider to properly ground their equipment, may result in damage to the circuit due to overheating and other reasons. In addition, lockups and overloads also lead to equipment failure. When such a technical issue occurs, service provider updates solve it with well-configured hardware.
5. Operational error:
Whether it is wrong IP address, improper wiring or incorrectly configured firewall… these reasons can lead to operational errors if the internet connection is not established properly. These also cause the problem of internet down. Apart from these reasons, there can be many other reasons including network outage or internet down.
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