Earlier, Chatur had resigned at a time when Twitter is under attack from the government over the new social media rules. The government has accused and criticized Twitter of deliberately not following these new rules.
Twitter in final stage to appoint Grievance Officer
Social media platform Twitter is soon going to appoint a grievance officer. Giving information about this, the company has told the Delhi High Court that it is in the final stage of appointing a grievance officer.
Earlier, the interim Grievance Officer appointed in India had resigned from his post. In fact, under the new IT rules, it is necessary to appoint a grievance officer in major social media companies to take action on the complaints of Indian users. In such a situation, Twitter appointed Dharmendra Chatur as an interim complaint officer. However, he resigned from his post on 21 June. After this, Twitter says that it is in the final stage of appointing a new Grievance Officer.
Jeremy Kessel may be the new official
According to media reports, Twitter is about to appoint the company’s global legal policy director and US citizen Jeremy Kessel as complaints officer in India. However, according to the new rules, only Indian citizens should be appointed to this post.
Earlier, Chatur had resigned at a time when Twitter is under attack from the government over the new social media rules. The government has accused and criticized Twitter of deliberately not following these new rules.
The new rules came into effect from May 25
The new rules have come into effect from May 25. With Twitter not appointing the required officers even after the expiry of the additional time, it has lost the right to exempt intermediary digital platforms in India through the ‘Provision of Protection’.
Under the new rules, major social media platforms such as Twitter, Facebook, Instagram and WhatsApp will need to take additional measures. This includes appointment of Chief Compliance Officer, Nodal Officer and Grievance Officer in India etc.
Twitter, in response to the final notice issued by the government on June 5, had said it wanted to comply with the new rules and would soon share the details of the appointment of the chief compliance officer. Meanwhile, it had appointed Chatur as interim Grievance Officer for India.
According to government officials, Twitter has lost the legal protection given to the mediator due to non-compliance of the new rules and now legal action can be taken against him by holding him accountable for any content of the platform.
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Also read: Bihar: Petition filed in Patna High Court against Twitter for showing wrong map of India
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