speechWithout mobile, no work is done nowadays, if there is no balance in the mobile then there is a problem. Digital India, cashless and mobile banking are being promoted, but people have become upset due to the arbitrariness of mobile companies. After recharging, the acceptance message comes, but the balance is not entered in the mobile. On making a call, message of insufficient balance is received and no one can talk, thus robbing the pockets of the customers. This is outright robbery of the customers.
Many such complaints are coming to the fore. In this also, if such an incident happens to the students and senior citizens, then they get upset, because they are able to arrange money every month for recharge with great difficulty. 80,90,100 Rs. It means a lot to them. Even after paying the money, if the mobile is not recharged, then the money is lost and they have to be mentally disturbed.
Complaint number stays busy for hours
Already these mobile companies have kept the month of 24 and 28 days. In that too, the net does not work for 5 to 6 days in this period. Which is also affecting the customers. Customers are generally served only 24 to 28 days in a month. Customers get annoyed when the complaint number is shown busy for hours due to some upset. Due to this the question has arisen in front of the customers, whom to complain.
In this regard, Ramaswamy, a senior citizen, told that on November 21, he got Rs 80 from Vodafone company from the nearest shopkeeper. Had recharged. After the recharge was successful, immediately the message of acceptance of the amount for 21 days came, but after that again got a call from the company that there is no balance, but their money was lost. Now the company has also increased the rates. Now recharge will have to be done at the increased rate. He said that this is a fraud of the company with the customers. This has made him mentally disturbed.
recharge through app
There was a problem of coverage and net, but now mobile companies have increased the recharge prices. Due to the sudden increase in prices, not only the customers but also the shopkeepers doing the recharge have been affected. The increase in rates by these various mobile recharge companies has affected the college students, middle class citizens as well as recharge shopkeepers. Anger is being seen against the same mobile companies.
On the other hand, the small number of customers has started hurting the shopkeepers. Because earlier one had to go to these shopkeepers for recharge, but now a large number of customers have started doing online recharge directly. People are now doing online recharge due to the massive facility to recharge from the app made for recharge. Due to which the proof of purchase of recharge from the shop has been reduced.