The earnings tax division on Tuesday directed vendor Infosys to deal with contemporary technical glitches on the tax division’s e-filing portal.
“Issue relating to the search functionality of the e-filing website has come to our notice. The income tax department is seized of the matter. @Infosys has been directed to look into it & @Infosys has confirmed that they are resolving the issue on priority. @SalilParekh,” the division tweeted.
No taxpayer information has been breached, a finance ministry spokesperson mentioned.
Taxpayers and consultants have been complaining in regards to the new e-filing portal because it was launched in June 2021. With technical issues affecting taxpayer providers eight days after the launch of the brand new earnings tax e-filing portal in June 2021, senior finance ministry officers held an interactive assembly with Infosys officers on the glitches. But, the glitches persevered for an extended.
“The finance minister demanded that the issues faced by taxpayers on current functionalities of the portal should be resolved by the team by 15th September 2021 so that taxpayers and professionals can work seamlessly on the portal,” the finance ministry had mentioned in an announcement on August 23, 2021.
On May 17, 2022, Infosys, which additionally manages the products and repair tax community (GSTN), was requested to repair issues within the portal on the earliest.
In 2015, Infosys was awarded a Rs 1,380-crore contract to construct and preserve the GSTN. Infosys can also be the seller for MCA21 of company affairs ministry—the portal has additionally been suffering from technical glitches once in a while.
Source: www.financialexpress.com”