UPI Transaction: Digital payments have increased rapidly in the Corona epidemic. In recent times, the Unified Payment Interface (UPI) has emerged as one of the mediums used by people for payment. Many times users have to face trouble while using UPI. A situation arises in which you made a UAPI payment but it failed and the amount has been deducted from your account. So, what should a person do in such a situation that your money gets refunded.
The country’s largest bank State Bank of India (SBI) has given its solution. SBI has tweeted and told that the customers of the bank have to follow two easy steps for this. If your amount is not refunded within 48 hours, then use them.
Follow these steps
Step 1- Register a complaint in the app
All UPI based apps have the option to complain about the dispute for the last status on the payment made.
Step-2 – Send details of your transaction
After making a payment related complaint in the app, you can also send the details of the transaction. You have to send the payment date, amount and 12 number transaction reference number. For these related issues, you can send the RRN i.e. Retrieval Reference Number. The bank said that this information has to be sent to firstname.lastname@example.org.
Apart from this, the bank said that for non-financial issues or complaints, you can use the bank’s Complaint Management System. This option is for BHIM SBI PAY customers.
What are the features of UPI?
Explain that the Unified Payments Interface (UPI) allows users to transfer money, electricity, mobile phones, broadband etc. to pay bills. Apart from this, users can buy and renew insurance policies from it, give donations in relief funds, recharge mobile phones, DTH connections and metro cards. Through UPI, users can book movie, bus and train tickets. Apart from this, customers can also pay bills at restaurants, grocery stores and other shops using UPI. With UPI, users can transfer money at any time on a real-time basis.
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