The Income Tax division on Tuesday directed vendor Infosys to deal with recent technical glitches on the tax division’s e-filing portal. “Issue relating to the search functionality of the e-filing website has come to our notice. The Income Tax Department is seized of the matter. @Infosys has been directed to look into it & @Infosys has confirmed that they are resolving the issue on priority. @SalilParekh,” the division tweeted.
No taxpayer knowledge has been breached, a finance ministry spokesperson stated. Taxpayers and consultants have been complaining in regards to the new e-filing portal because it was launched in June 2021. With technical issues affecting taxpayer providers eight days after the launch of the brand new earnings tax e-filing portal in June 2021, senior finance ministry officers held an interactive assembly with Infosys officers on the glitches. But, the glitches endured for a protracted.
“The Finance Minister demanded that the issues faced by taxpayers on current functionalities of the portal should be resolved by the team by 15th September 2021 so that taxpayers and professionals can work seamlessly on the portal,” the finance ministry had stated in a press release on August 23, 2021.
On May 17, 2022, Infosys, which additionally manages the products and repair tax community (GSTN), was requested to repair issues within the portal on the earliest. In 2015, Infosys was awarded a Rs 1,380 crore contract to construct and keep the GSTN. Infosys can be the seller for MCA21 of company affairs ministry—the portal has additionally been stricken by technical glitches once in a while.
Source: www.financialexpress.com”